Ways to reset your password and recover your emails and other encrypted data What happens if I don’t set any recovery methods?.How to add or change a recovery phone number.How to add or change a recovery email address.Ways to reset your password and recover your emails and other encrypted data.If you’re a non-private user and you’ve forgotten your password, contact your organization’s administrator for help. Please note that the recovery methods described below are not available to non-private users (new window) in an organization. If you don’t set any way to recover your Proton Account and then forget your password, you’ll lose access to your account and all your existing emails, contacts, and other encrypted files.
Proton doesn’t have access to your password, so we can’t reset it for you if you forget or lose your password.
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